Pricing Plans
Best Value
Choose Your Service Plan
Transparent watch servicing and repair packages
Starter Service
- Basic battery replacement
- Simple strap adjustment
- Water resistance test
- General inspection
- Lifetime technical support
Professional Overhaul
- Complete movement cleaning and lubrication
- Crystal polishing
- Advanced timekeeping calibration
- Gasket replacement for water resistance
- 2-year warranty
Epic Restoration
- Full disassembly and inspection
- Parts replacement with authorized originals
- Expert dial and hand restoration
- Customized case refinishing
- 5-year extended warranty
Why Choose Us
At FixWatchPro.com, we deliver precision and craftsmanship in every repair and service. Our attention to detail ensures your timepiece returns in perfect working order.
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Our Expertise
Each watchmaker in our Basel workshop is certified by leading Swiss horology institutions. We apply decades of collective experience to every project, large or small.
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Guarantee of Quality
We stand behind our work with robust warranties and a commitment to customer satisfaction. Your watch is in safe hands from drop-off to delivery.
Learn MoreComprehensive Watch Care Explained
FixWatchPro.com is a premier watch repair and maintenance workshop located in the heart of Basel, Switzerland at Paul Sacher-Anlage 2, 4002 Basel. Founded in 2025 with the mission to bring world-class horological services to watch enthusiasts across Switzerland, our team of skilled technicians combines state-of-the-art equipment with time-honored techniques. We cater to all major brands and models, offering transparent pricing, rigorous quality control, and personalized customer support. Whether you require a simple battery replacement, a complete overhaul, or an intricate restoration, our process ensures every component is examined, cleaned, and calibrated to exacting standards. With our business ID CHE-464.022.030 and years of dedicated service, we guarantee reliable results and absolute peace of mind.
At FixWatchPro.com, precision servicing begins the moment your watch arrives at our Basel workshop. Each timepiece is logged into our system and assigned a unique service record. Under 10x magnification, our watchmakers meticulously disassemble the movement, inspecting gears, jewels, and springs for wear and damage. Components are ultrasonically cleaned to remove years of accumulated debris and old lubricant. After drying, each part is lubricated with specialized oils at manufacturer-recommended points. The movement is reassembled, adjusted, and timed on advanced electronic timing machines to ensure accuracy within a few seconds per day. Finally, a multi-stage water resistance test confirms the integrity of gaskets and seals before your watch is returned in pristine condition, ready for daily wear.
Our team is composed of certified technicians who have undergone extensive training at premier horological schools and brand-specific authorization programs. They continuously update their skills with the latest developments in watchmaking technology and materials science. We use only genuine, brand-approved replacement parts sourced from official suppliers, guaranteeing authenticity and optimal performance. Advanced diagnostics allow us to identify potential future issues, and our bespoke restoration services include dial refinishing, hand restoration, and case refinishing that respect original specifications. Every service adheres to the strictest Swiss quality standards, ensuring long-term reliability and preserving the heritage of your timepiece.
Customer satisfaction is our top priority, and we strive to deliver exceptional service at every step. Our fully transparent process offers real-time status updates via email and SMS, as well as detailed before-and-after photos. We back our work with warranties ranging from one to five years, depending on the service level chosen. Convenient scheduling and secure shipping options are available throughout Switzerland, with insured transit and professional packaging. Our support team is on hand to provide guidance on aftercare, strap replacement, and routine maintenance intervals. At FixWatchPro.com, we aim to build lasting relationships with watch aficionados by combining technical excellence with genuine care.