Privacy and Service Policy for FixWatchPro.com

In 2025, FixWatchPro.com is committed to delivering premium watch repair services at our workshop located at Paul Sacher-Anlage 2, 4002 Basel, Switzerland. We specialize in battery replacements, mechanical overhauls, and precision calibrations, ensuring each timepiece meets the highest standards of accuracy and craftsmanship.

We maintain full transparency in our service process, providing detailed estimates before any work begins. Our expert watchmakers use only genuine parts and modern diagnostic tools to restore and maintain your watches with care and precision.

Quality Assurance

All repairs are backed by a 12-month warranty covering both parts and labor. For battery replacements, our standard fee is CHF50, while a complete mechanical overhaul or movement service is priced at CHF100, inclusive of the final quality inspection.

Data Protection and Privacy

We collect personal data exclusively for order fulfillment and customer support. Business ID CHE-464.022.030 is registered in Switzerland, ensuring compliance with local data protection regulations. Your contact information will never be shared without explicit consent.

Our stringent security measures include encrypted digital records and secure on-site storage. Each watch is tagged with a unique identifier to track its progress and guarantee accountability throughout the repair cycle.

Environmental Responsibility

At FixWatchPro.com, we prioritize eco-friendly practices. Worn-out batteries and spent parts are disposed of following Swiss environmental guidelines, and we actively seek sustainable alternatives wherever possible.

Contact and Trust

To schedule a service or inquire about our processes, call us at +41762670267 or visit our contact form. Our dedicated team is available Monday through Friday, ensuring a prompt and courteous response.

Choose FixWatchPro.com for unmatched expertise, personalized attention, and reliable turnaround times. Our certified technicians deliver precise results, backed by decades of combined experience and a passion for horology.